Privacy Policy

This Privacy Policy explains how Solace ("the App", "we", "us") collects, uses, and protects information when you use our application. We built Solace to be a private, personal space for journaling, prayer, and spiritual reflection, and we take that responsibility seriously.

1. Information We Collect

Solace is designed to minimize the data we collect. Here is what may be collected depending on which features you use:

• Journal content: entries, titles, moods, tags, and images you create are stored locally in the app's database on your device.
• Profile information: if you choose to set a display name or profile photo, this is stored locally on your device and, if you enable Google Drive Sync, included in your personal backup.
• Prayer requests and Bible favorites: stored locally on your device in the same way as journal entries.
• Device identifier: a randomly generated device ID is used to manage trial periods and rate-limit requests to our AI features. This identifier is not linked to your name, email, or any other personal information unless you choose to sign in with Google for backup.
• AI feature usage: when you use AI-assisted features (such as spiritual reflections or the crisis support companion), the text you submit is sent securely to our server, which forwards it to a third-party AI provider to generate a response. This content is logged temporarily on our server for quality and abuse-prevention purposes and is not used to identify you personally.
• Google account information: if you choose to enable Google Drive Sync (a premium feature), we request access to a private, app-specific storage area in your Google Drive ("appDataFolder") to store an encrypted backup of your journal data. We do not access any other files in your Google Drive, and we never see the contents of this backup — it is stored directly in your own Google account.
• Crash and diagnostic data: basic technical information (such as app version and device type) may be collected automatically to help us fix bugs and improve stability.

2. How We Use Information

• To provide the core functionality of the app (journaling, prayer tracking, Bible reading, and reflections).
• To generate AI-assisted spiritual content and crisis support responses based on what you choose to share with that feature.
• To back up your data to your own Google Drive account, if you enable this premium feature.
• To manage free trial periods and prevent abuse of our AI services through rate limiting.
• To diagnose technical issues and improve the app over time.

3. What We Do Not Do

• We do not sell your personal data or journal content to third parties.
• We do not display third-party advertisements within the app.
• We do not read your private journal entries unless you explicitly submit specific text to an AI-assisted feature.
• We do not access files in your Google Drive outside of the private, app-only backup folder.

4. Data Storage and Security

Your journal entries, prayers, and most personal content are stored locally on your device using a secured local database. If you choose to enable Google Drive Sync, an encrypted backup copy is created and stored in your own personal Google Drive account, accessible only to you through your own Google credentials.

Communications between the app and our servers (including AI feature requests) are secured using HTTPS encryption and a signed-request verification system to prevent unauthorized access.

5. Third-Party Services

Solace uses the following third-party services to provide certain features:

• AI language model providers (used to generate spiritual reflections, journal insights, and crisis support conversation) — text you submit to these features is processed to generate a response and is not used to build an advertising profile about you.
• Google Drive API — used solely for the optional premium backup feature, limited to a private, app-specific storage area.

These providers may process data on servers located outside your country of residence, in accordance with their own privacy and security practices.

6. Spiritual Comfort Feature

Solace includes an AI-assisted "Spiritual Comfort" feature (shown in the App as "Comfort") intended to offer scripture, prayer, and words of encouragement during difficult emotional moments such as fear, grief, anger, loneliness, stress, or anxiety. This feature is a devotional tool only and is not a substitute for professional mental health care, medical advice, counseling, or emergency services, regardless of how it is labeled within the App. If you are in crisis, in danger, or experiencing thoughts of self-harm, please contact a licensed professional, a crisis hotline in your country, or your local emergency services immediately. Conversations with this feature may be temporarily logged on our server for safety, quality, and abuse-prevention purposes, as described in Section 1.

7. Children's Privacy

Solace is not directed at children under the age of 13 (or the relevant minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

8. Your Choices and Rights

• You can export or delete all of your local data at any time through Settings → Import/Export, or permanently delete your account and all associated data through Settings → Delete Account.
• You can disable Google Drive Sync at any time, which stops any further backups from being created.
• Depending on your location, you may have additional rights under applicable data protection law (such as the right to access, correct, or delete your personal data). To exercise these rights, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the "Last updated" date at the top of this page. Continued use of the app after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

zeinentech@gmail.com